Paula Moses was impeccable in regards to working on my case, she always met timelines and did everything she said she would whilst working with me. She always kept me updated and informed me on the next step we needed to accomplish. She managed to resolve my dispute when multiple solicitors before could not. There has not been a single quality in Paula I could fault as she has simply been the best. She is honestly amazing at her job and goes out of her way to complete her task. She is very reliable, patient and compassionate with her clients and does her absolute most to resolve any issues you are having within your case.

Blacks have a very good all round team that seem to work well and communicate well between departments. They are a big enough company to have highly skilled people all different areas of expertise but still keep a very personal relationship with clients. I feel that as a small family business we get the same level of service that a large corporate company would expect.

Everyone was professional and cheerful. Even when associates were not under direct supervision of a partner the cheerful mood continued. It seems like it must be a good place to work.

Yat Wong provides sound advice whilst at the same time ensuring the commercial aspects of the dispute remain in the client.

Annie Beaumont has been extremely sensitive and supportive to our needs. We do not feel pressured at all as we have in the past with other firms.

As a rule, all the individuals I work with bring their own individuality to the table and you always feel you are working with professional friends as opposed to someone who is simply there to do the job and move on to the next one.

The firm’s ethos has always been to give quality advice and service to clients and their advisers. This is always done in a professional manner, in very acceptable time frames and at reasonable costs.

My solicitor was David Ward who is a partner of the employment and commercial team of Blacks Solicitors. He took on board my case after an initial meeting with him in Leeds and his guidance and advice throughout the whole process was outstanding. His discussions with me were easy to understand and this in enabled me to progress my case with my employer. He communicated with myself and my employers and their solicitors in a timely and professional manner and was never phased by anything they threw back at him. David is an ambassador for his practice and his profession and is truly a person you can bond with and relate to from the outset.

My experience has been extremely positive and thorough – an extremely knowledgeable and capable solicitor, who was available 24/7 on either telephone or email, was able to guide me through a complex situation which was resolved with a very satisfactory outcome.

Alex Hall was the brilliant individual who I predominately worked with and she was very calm in what was quite a pressured situation and had an ability to cut to the chase in terms of her advice and the key salient points.